HMS
Hotel Management Service
As a team, we take over a hotel, manage the process, operate hotels on behalf of the owner, and share profits with the owner. Typically, the owner buys or builds the hotel property and then turns it over to the hotel management company. For the hotels that are not profitable, we will take the responsibility to make them profitable.
We clearly defined functionalities by understanding the standard hotel departmentalization process. We set KPIs for strategic business levels, departmental levels, and individual employee levels. With operational efficiency, we achieve that target and make you profitable.
How do we approach our management service to achieve your goal?
Streamlining Operations
We analyze your current operations and identify the areas that should be improved to make them more efficient and effective.
Streamlining processes refers to the practice of identifying and eliminating repetitive and unnecessary steps or activities in a process in order to make it more efficient and effective. The goal of streamlining processes is to reduce waste, improve efficiency, and increase productivity.
Managing your team and day-to-day operations is our specialty. We streamline the training process and get everyone on a standard operating procedure to ensure optimum efficiency.
How do you streamline an operational process?
8 steps to streamline the work process and improve workflow
- Process mapping. …
- Analyze your current workflow.
- Identify the areas that should be automated.
- Simplify the work processes.
- Document everything.
- Automate workflows.
- Test the new workflow.
- Refine the workflow over time and optimize where needed.
Improving Maintenance
A maintenance procedure is a complete set of instructions on how a maintenance task has to be completed.
We proceed with your hotel operation by improving maintenance.
A process that comprises activities to enhance performance in maintenance management. Combination of all technical, administrative, and managerial actions. Reactive maintenance, preventive maintenance, predictive maintenance, or reliability-centered maintenance are the four main maintenance programs.
How can we improve the maintenance process?
6 Steps to Enhance the Maintenance Management Process
- Make a comprehensive list of all assets the maintenance team is responsible for maintaining.
- Assess and listen to all of your assets.
- Develop standards for measuring performance and improving efficiency.
- Emphasize preventive maintenance.
- Create a checklist for every maintenance work order and keep maintenance track.
- Move to an automated process and invest in maintenance software.
Revenue Stream
We clearly identify the various sources of revenue with the interruption process to make it more profitable and effective.
Streamlining revenue processes and procedures is the most effective way to improve operational efficiency and maximize profits. This process leads to better governance and improved revenue growth. The goal of these processes is to reduce waste, improve efficiency, and increase productivity.
How can we do revenue streamlining?
3 steps to achieve revenue growth
- Review and analyze your current revenue operations.
- Align the process with business targets.
- Create new service venture and train employees on new processes and tools.
- Build a culture of continuous optimization.
Improving Employee
Through the training program, we enable existing and new employees to execute hotel operations efficiently and accurately.
We have excellent organizational and management skills to plan, prioritize, coordinate, and execute hotel work efficiently and accurately. You also need to be able to monitor and evaluate the performance and productivity of the front office area, as well as the quality and satisfaction of the guests.
The biggest challenge we overcome with our well-trained employee
Hotel employee training is one of the most significant investments for hoteliers to make. Training increases the skill, knowledge, and talent of the employees. They can make themselves capable of occupying vacancies at a higher level.
The primary objective of hotel management is to provide excellent customer service and ensure customer satisfaction. Hotels must create a welcoming and comfortable environment for guests and provide them with personalized services. They must also be responsive to guest feedback and address any complaints promptly.
8 Powerful Benefits of Employee Training and Development
- Increased employee performance.
- Stronger workforce.
- Alignment with organizational goals.
- Boosts motivation and engagement.
- Expand knowledge sharing.
- Fosters innovation in the workplace.
- Improves company processes.
- Creates a stronger brand.