Hotel PMS Standard Reference Files

Standard Fields

  • Category Code
  • Category Name
  • Description
  • Maximum Occupancy
  • Extra Bed Allowed
  • Smoking / Non-Smoking
  • View Type
  • Active Status

1. Room Category Master

Defines the commercial grouping of rooms.

Room Category CodeRoom Category NameDescriptionMarket Position
STDStandard RoomBasic room categoryEconomy
DLXDeluxe RoomPremium upgraded roomMidscale
EXECExecutive RoomBusiness class roomBusiness
STESuiteLuxury suite roomLuxury
FAMFamily RoomFamily-oriented roomLeisure

Standard Fields

  • Room Type Code
  • Room Type Name
  • Bed Combination
  • Room Size
  • Bathroom Type
  • Balcony
  • Kitchen Facility
  • Accessibility Feature

2. Room Type Master

Defines physical room configuration.

Room Type CodeRoom TypeDescription
KNGKing Room1 King Bed
TWNTwin Room2 Single Beds
DBLDouble Room1 Double Bed
TRPTriple Room3 Beds
STUStudio RoomStudio setup

Standard Fields

  • Bed Type Code
  • Bed Type Name
  • Bed Size
  • Maximum Guest Capacity

3. Bed Type Master

Defines bed configuration.

Bed CodeBed TypeSize
KKing Bed76″ × 80″
QQueen Bed60″ × 80″
TTwin Bed38″ × 75″
DDouble Bed54″ × 75″
SSingle Bed36″ × 75″

Standard Fields

  • Room Number
  • Floor Number
  • Building/Wing
  • Room Category
  • Room Type
  • Bed Type
  • Connecting Room
  • Smoking Status
  • Current Status
  • Maintenance Status

4. Room Inventory Master

Defines actual sellable rooms.

Room NoFloorCategoryTypeBed TypeStatus
1011stDeluxeKingKing BedActive
1021stDeluxeTwinTwin BedActive

Standard Fields

  • Amenity Code
  • Amenity Name
  • Chargeable/Complimentary
  • Department Responsible

5. Room Amenity Master

Defines room facilities.

Amenity CodeAmenity Name
WIFIFree WiFi
MINIMini Bar
SAFESafety Box
TVSmart TV
ACAir Conditioning

Standard Fields

6. Room Status Standard

Operational room status definitions.

Status CodeMeaning
VCVacant Clean
VDVacant Dirty
OCOccupied Clean
ODOccupied Dirty
OOOOut of Order
OOSOut of Service

Standard Fields

  • Rate Code
  • Rate Name
  • Meal Inclusion
  • Cancellation Policy
  • Tax Structure
  • Seasonal Pricing
  • OTA Mapping

7. Rate Plan Master

Defines pricing structure.

Rate CodeRate NameMeal Plan
BARBest Available RateRoom Only
CPContinental PlanBreakfast
MAPModified American PlanBreakfast + Dinner
APAmerican PlanAll Meals

9. Source of Business Master

Defines booking source.

Source CodeSource Name
WEBWebsite
BKGBooking.com
EXPExpedia
WALWalk-in
AGTTravel Agent

8. Market Segment Master

Defines customer business segments.

Segment CodeSegment Name
CORPCorporate
OTAOnline Travel Agency
GOVGovernment
FITFree Independent Traveler
GROUPGroup Booking

12. Tax & Service Charge Standard

Standard Fields

  • VAT %
  • Service Charge %
  • Tourism Tax
  • City Tax
  • Tax Inclusive/Exclusive

11. Housekeeping Standard

Defines housekeeping operations.

Standard Fields

  • Cleaning Status
  • Linen Status
  • Laundry Status
  • Turndown Service
  • Room Inspection
  • HK Remarks

10. Guest Profile Standard

Defines guest information structure.

Standard Fields

  • Guest Name
  • Nationality
  • Passport/NID
  • Mobile Number
  • Email Address
  • Address
  • VIP Status
  • Preferences
  • Company Name
  • Loyalty Number

14. Payment Method Standard

Payment CodeMethod
CASHCash
CARDCredit Card
BKSHbKash
NAGADNagad
BANKBank Transfer

13. POS Outlet Master

For restaurant and outlet integration.

Outlet CodeOutlet Name
RESTMain Restaurant
CAFECoffee Shop
BARLounge Bar
ROOMRoom Service